OSWheels wants you to take comfort in knowing that all uninstalled unused items can be returned for a full refund within 30 days of item(s) receipt. *Exceptions apply, see below:
- Products must be unused and in the condition they were received within original or comparable packaging.
- Wheels: If you mount tires on wheels, they are deemed used and non-refundable.
- Wheel & Tire Packages: Any wheels that are mounted on a tire are deemed used and non-refundable.
- Each Seat Upgrade Kit is custom made to order and therefore non-refundable and non-returnable.
- Any products that require paint such as our Front Bumper Refresh is deemed used once painted. Painted products including our Front Bumper Refresh are non-refundable.
- You agree to be responsible for return shipping and handling cost.
- Once your return is received, the refund will be applied to your original method of payment. Please allow two business days for your return to be processed. Please note, depending on your credit card or bank, it may take 2-7 business days for the refund to post to your account.
- Core Refund: Your core must be in like new condition with no visible damage, scratches or imperfections. Upon receipt of your core, we will inspect to ensure it is like new. If not, the core will be returned to you and you will not be eligible for the core refund.
- Items are non-refundable after 60 days from order date.
If you purchase an item(s) from us when it was not on sale you may be eligible for a sale price adjustment within 7 days of the date you placed your order. No sales adjustments will be made for purchases that are more than 7 days from the date of purchase.
If you made a purchase and received a discount (ie. Free Shipping), you are not eligible for a sale price adjustment should a better sale come out afterwards.